EDITOR
Rafael Frankow
Rafael is the editor of Unstaffed Works. His perspective is shaped by 16 years working with smart technology and deployments.
What informs this publication
Unstaffed Works focuses on the practical questions behind a self-service visit: the handover removed, the physical infrastructure required, the customer journey and the work that remains. Rafael’s role is to make those trade-offs clear, rather than present a device or a booking system as the whole solution.
Professional relationships
Rafael works with igloohome in a sales-consulting capacity. That relationship is disclosed on relevant coverage and does not make a profile an independent product test, endorsement or certification. Supplier claims, source evidence and editorial interpretation are kept distinct.
About Frankow Ltd
Unstaffed Works is operated through Frankow Ltd. Learn more about Frankow Ltd ↗.